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Over 800 professionals turned up for the Worldwide Hospitality Award's 10th anniversary, held for the first time in the breathtaking Grand Salon Opéra, InterContinental Paris Le Grand. |  |



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Kai Speth, General Manager of the Sofitel Legend Metropole Hanoi (Vietnam), has won the award for the Most Outstanding Hotel General Manager (upscale and luxury hotels) at the Worldwide Hospitality Awards 2009, organised by the French trade magazine HTR. Mr |  |
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Many hotels and resorts use electronic key cards. These cards with a magnetic strip are programmed in such a manner that once the duration of the stay is over, the person does not get access to the room. The key |  |
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MUMBAI: When the top brass of the Tata group met the employees of Taj Mahal Palace & Tower Hotel on Thursday evening, the sole thought that went through everybody's mind was to look at tomorrow. "Let's live, look forward and |  |
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Hilton Worldwide today announced the signing of a management agreement with Hamad Bin Abdulaziz Almousa Trading Group for the first Doubletree by Hilton in the Kingdom of Saudi Arabia in Al Khobar. |  |


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This issue, titled "Sleigh Bells Ring, Are You Listening?" provides an in depth look at Active Americans and their spending plans for the coming holiday season. Some of the topics covered in this issue include: What's the holiday forecast for |  |
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Online Revealed Canada, the premier online marketing conference introduced its Co-chairs and Advisory Board members who have been instrumental in shaping the online marketing conference created by the industry, for the industry. Focusing on hands on, practical online marketing workshops |  |
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By Rick Garlick, Ph.D. It's no secret that the hospitality industry has faced unprecedented challenges in recent months. A just-released year-to-year comparative report by Smith Travel Research (STR) cited the following statistics: Hotel occupancy was down six percent to end |  |
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Described as "a gentle evolution", the gradual transition from Radisson SAS to Radisson Blu Hotels & Resorts has been handled with the same care and collective calm as the colour represented in the new name. |  |
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The U.S. hotel industry posted declines in all three key performance measurements during October, according to data from STR. In year-over-year measurements, the industry's occupancy fell 6.2 percent to end the month at 58.1 percent. Average daily rate dropped 8.2 |  |
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Shangri-La Hotels and Resorts, Asia Pacific's leading luxury hotel group, has signed an agreement with Themed Attractions and Resorts Sdn Bhd (TAR), a wholly-owned subsidiary of Khazanah Nasional Berhad - the investment holding arm of the Government of Malaysia - |  |
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As of now ITB Berlin is to become more active on the social web, where it will discuss the latest trends and news from the tourism industry. Advance extracts from the annual ITB World Travel Trends Report will also be |  |
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Hotels typically have two separate Internet connections in place, one for their back-office and one for the guest area. At Rome's Hilton Airport hotel, things work out much better with Swisscom managing all connectivity through one shared network, providing bandwidth |  |
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Customer satisfaction edged up slightly for hotels (+0.1 to 82.8) and airlines (+0.1 to 75.7) but declined for rental car companies (-0.4 to 79.2) in the third quarter of 2009. Pan Pacific Hotels & Resorts, Virgin Atlantic, and Enterprise Rent-A-Car |  |
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IT'S a quarter to five in the morning, and I have a plane to catch in two hours. But why rush out the door if my flight is already delayed? To check its status, I turn to my iPhone, tap |  |
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Boston is one of those cities that can't seem to shake its reputation: forget all the cutting-edge biotech and the newfound fashion consciousness and the burgeoning food culture — for many this will always be America's capital of the buttoned-up, |  |
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On 30 November, millions of American consumers will be busy clicking their way to big online holiday deals—but they likely won't be finding many hotel specials during their shopping sprees. The throng of online bargain hunters on the first Monday |  |
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By Brita Moosmann, ISHC Traditionally, food-and-beverage operations have been labeled the "poor cousin" as a low-profit department of a hospitality operation. This largely is because of the amount of labor for food production in addition to the amount of goods |  |
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When the economy collapsed last fall, many companies had to make some quick decisions about travel, typically one of the first areas they trim when finances are tight. Should they cut back as most of their competitors were, continue business |  |
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Bob Cotton OBE - Chief Executive of the UK hospitality industry's trade body, the British Hospitality Association (BHA) - was presented with a special award last week by BAHA (British Association of Hospitality Accountants) in recognition of his outstanding service |  |
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