This is the Safari online edition of the printed book. Effective decisions are crucial to thesuccess of any software project, but to make better decisions youneed a better decision-making process. In Evaluating ProjectDecisions, leading project management expertsintroduce an innovative decision

It sounds so similar to broadcasting and podcasting that maybe the name itself suggests what screencasting is about: recording (capturing) the screen activity of a software program in order to create a movie, which you can later show to your

You're not as different from Albert Einstein and Charles Darwin after all, at least when it comes to patterns of correspondence.A new Northwestern University study of human behavior has determined that those who wrote letters using pen and paper —

Whatever their reason for posting their thoughts online, bloggers have a shared ethical code, according to a recent study published in the journal New Media Society. Key issues in the blogosphere are telling the truth, accountability, minimizing harm and attribution,

European researchers have developed a suite of tools to add nonverbal cues to email, phone calls, chats and other channels of electronic communication. It is fascinating work, and the real-world applications are even more compelling.Digital communication hasn't the richness of

I've spent many columns explicating the differences between the Web and television, which can be summarized as lean-forward vs. lean-back:On the web, users are engaged and want to go places and get things done. The Web is an active medium.