Never before has the voice of the customer been so loud. And never before have companies been so keen to not only pay close attention to the wants, likes, experiences, preferences, opinions, suggestions and complaints of customers, but to carefully
NetSuite has added new features to its NetSuite CRM+ flagship product, focusing on building new and tweaking existing marketing automation and knowledge management workflows for customer support and service. NetSuite also announced support for Firefox 3, the latest version of
After the Christmas shopping season, the most important retail time for stores is the back-to-school shopping season. TheNational Retail Federation is predicting that parents will spend $20billion in clothes, shoes, and supplies for their school-age children.
