By Daniel Edward Craig When asked about social media strategy, I often hear hotel executives say they are "carefully monitoring" or "moving at a measured pace". "Our strategy is pretty much to listen and monitor," said another one. That's not

Key to New Business Development in 2010 & Beyond | By Carol Verret You know that sales 2.0 is so last year when everyone now is touting their sales system as sales 2.0. We are moving into sales 3.0 and

Cendyn, a leading single-source provider of innovative turnkey online marketing solutions that increase profitability for its clients, announced today that its development of The Trump Organization's website won a 2009 Gold Adrian Award from the Hospitality Sales and Marketing Association

VFM Leonardo, leader in online visual content distribution for hotels, today announced that it has been selected by Accor North America, operator of more than 1,000 upscale and economy properties including nationwide economy leaders Studio 6 and Motel 6, Sofitel

Rockwell Group Europe ("RGe"), the Madrid-based architecture and design firm, has completed the redesign of two popular dining destinations at the world famous Taj Mahal Palace & Tower Hotel in Mumbai, India. The Wasabi by Morimoto restaurant and the historic

French hotels and services company Accor SA's board of directors Tuesday voted to split the company into two separate, listed companies -- one focusing on hotels, the other on vouchers -- ending years of speculation and pressure from some shareholders.

Some large hotel chains, including Marriott International Inc. and InterContinental Hotels Group PLC, are finding that more members of their customer-loyalty programs are redeeming points not for overnight stays but for merchandise, like jewelry and electronics, apparently to use as

For the travel industry, 2009 is a year best forgotten, or as the chairman of Southwest Airlines, Gary C. Kelly, put it in a message to customers, it was "an annus horribilis." And the prospects for 2010? This is typically

A new boutique hotel in downtown Miami has relocated all its guests after health officials determined that a water filter removed too much chlorine, possibly allowing the spread of a rare bacteria that killed one former guest and made at

Abu Dhabi Investment Authority, one of the world's largest sovereign wealth funds, has bought 10.9% of Hyatt Hotels Corp. (H) shares floated by the company, a filing showed Tuesday. The fund, also known as ADIA, bought 4.76 million Hyatt Class

While greenhouse gases and their impact on global warming remain the key issues under discussion at the United Nations Conference on Climate Change taking place in Copenhagen 7-18 December, the Association of Corporate Travel Executives (ACTE) is hoping the event

This morning, economic research firm e-forecasting.com in conjunction with Smith Travel Research announced HIP hit another bump in November. After edging down 0.1 percent in October, HIP went down 1.8 percent in November. HIP, the Hotel Industry's Pulse index, is

Hotwire.com®, a leading discount travel site, today announced the results of the December 2009 Hotwire® Hotel Rate Report. This monthly report features the top 10 cities in North America where hotel rates have dropped the most. When combined with Hotwire's

Hyatt Hotels & Resorts announced today that Hyatt Regency Oubaai Golf Resort and Spa, located on Herolds Bay in George, South Africa, has opened. The resort is the second Hyatt property in South Africa, joining Hyatt Regency Johannesburg, which opened

PKF Hospitality Research (PKF-HR) today announced that, according to its December 2009 edition of Hotel Horizons, the pace of recovery of the U.S. lodging industry has accelerated from previous expectations. Improving industry data for such key indicators as occupancy, RevPAR,

The American Hotel & Lodging Association (AH&LA) is hosting a variety of industry events in 2010, ranging from fundraisers, industry trade shows, and annual meetings of the industry's top executives, including:

Meetingmax, provider of the travel industry's most flexible online housing reservation system, today announced the signing of an agreement with VISIT Milwaukee. Through the agreement, the Milwaukee Convention and Visitors Bureau will use Meetingmax's system to manage convention housing bookings

Agilysys, Inc. (Nasdaq: AGYS), a leading provider of innovative information technology and hospitality software solutions, has announced that Santa Claran Hotel Casino, formerly Big Rock Casino, in Española, NM, has selected the Guest 360™ property management solution for its new

It seems that the age-old practice of creating familiarization trips, to check-out hotels and facilities, is another victim of the economy. This economy has caused many planners to research travel information via the Web to help ease their shrinking travel

Planning is underway for several education programs for Hospitality Financial and Technology Professionals' (HFTP®) conferences, including the Club and Hotel Controllers Conference and Annual Convention & Tradeshow. The Education Advisory Council, a group of hospitality leaders, is designing programs for